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Visit Us FAQs

By Car: Find us just 3.5 miles from junction 30 of the M5 motorway on the A3052 Exeter to Sidmouth road.

By Bus: Stagecoach operates a regular bus service (no. 58, 9 or 9A) linking Greendale Farm Shop with Exeter city centre, Exmouth, Honiton and Sidmouth.

We are completely dog friendly and love meeting your four-legged friends! Well-behaved dogs are welcome (on a lead) in the shop, Greendale Kitchen & at Oscar’s - make sure to grab a puppuccino whilst you’re here!

We're open every day of the year except Christmas Day.

We have completely step-free access from our disabled parking to all areas of Greendale Farm Shop and our accessible toilets. There’s also a wheelchair lift that takes you up to the Greendale Kitchen, our café and restaurant.

Farm Shop
Monday - Saturday: 8am - 10pm
Sunday: 8am - 9pm

Greendale Kitchen
Mon: 8am - 4pm (Last orders 3:15pm)
Tues-Sat: 8am - 10pm (Last orders 9pm)
Sun: 9am - 4pm (Last orders 3:15pm)

Fish & Chips
Monday - Saturday: Midday - 9pm
Sunday: Midday - 8:30pm

Oscar's Takeaway & Drive-Thru
Sun-Thurs: 8am-5pm
Fri & Sat: 8am-5.30pm

Greendale Kitchen FAQs

Whenever we can, we use the freshest ingredients from our own farm and fishing boats. From farm-reared, expertly butchered meat and super-fresh fish to hand-made bread and locally grown veg, we insist that everything in the Farm Shop meets our exacting standards when it comes to quality, freshness and value. The Greendale Kitchen team source a great many of their ingredients from the Farm Shop, showcasing our lovely produce and creating delicious new meals for customers to enjoy.

It's always a good idea! Greendale Kitchen is very popular, so we advise booking to secure a table. Booking a table is nice and easy; just book online (see above). For bookings of more than six, please email info@greendale.com

We love to see wagging tails and cheeky canine grins here at Greendale Kitchen, so rest assured that your four-legged friend is very welcome. Well-behaved dogs on leads can be walked through the shop to sit with their owners in the café and restaurant areas.

Our breakfast menu is served:
Mon – Sat: 8am – 12pm
Sunday: 9am – 11:45am

Greendale Fish & Chips FAQs

We deliver within a three mile radius of our shop, including the areas of Sidmouth, Exmouth, Budleigh Salterton, Topsham, Cranbrook, Ottery St Mary and parts of Exeter. Enter your postcode when ordering to confirm we deliver to your area. Please note due to circumstances outside of our control we may need to alter our catchment area from time to time.

When ordering through our website or App, we offer delivery slots every 40 minutes and collection times every 10 minutes. Select your preferred time, place your order and we'll have your freshly made to order fish and chips available for collection or delivered direct to your door.

Yes, you can. When placing your order via our app or website select the service 'Farm Shop Collection' and choose your collection time. Once your order is complete, you will receive an order confirmation email with your unique collection code. Our Farm Shop is located on the Sidmouth Road, EX5 2JU. Please remember to bring this email with your unique collection code with you, as well as the bank card you used for payment.

Yes, we offer gluten-free fish & chips every Monday.

Our batter is Middletons Gluten-Free Fish Batter Mix, and we coat our fish in rice cones. Our chips are made here at the Farm Shop - they're naturally gluten-free, and are cooked in separate fryers from the gluten-containing products.

Avoiding cross-contamination: our gluten-free options are prepared separately, and steps are taken to ensure they are free from cross-contamination, including using dedicated fryers for gluten-free items like our gluten-free battered fish and gluten-free sausages.

Yes we do. Our team deliver within a three mile radius of our shop, including the areas of Sidmouth, Exmouth, Budleigh Salterton, Topsham, Cranbrook, Ottery St Mary and parts of Exeter*. When ordering via our app or website select the service 'Home Delivery'. Enter your postcode when ordering to confirm we deliver to your area. Once you've completed your order you will receive an confirmation email with your unique code. Your fish and chips will be cooked to order and delivered direct to your door. There is a delivery charge £3 with a minimum order value of £15. (*please note delivery catchment area is subject to change).

Our breakfast menu is served:
Mon – Sat: 8am – 12pm
Sunday: 9am – 11:45am

Shop Online FAQs

Local Delivery: We will endeavour to deliver your local delivery by 10pm on your chosen day. National Delivery: Our courier will send you a message in the morning to provide you with an estimated time slot. For standard delivery our courier will deliver between 8am and 8pm. 

You can leave special delivery instructions for the delivery driver during the checkout process. You can instruct the driver to leave the parcel at a neighbour's address, or at a safe place such as a patio, porch or garage. You can also arrange delivery to your workplace, or to a neighbour or friend if it's more convenient, at no extra charge. 

Local Delivery:We offer a local delivery service for customers living in the EX1 to EX5, EX8 to EX11 postcode areas. Fresh produce from our farm and fishing fleet is packed into our vans and delivered direct to your door. The cost is £4.95 or FREE when you spend £50 or more.National Delivery:If you live outside the Exeter area, don’t worry, we also offer a fast and reliable nationwide home delivery service using DHL. Choose a delivery date during checkout.The cost is from £7.95 or FREE when you spend £50 or more (only applicable to standard next day service). 

Meat and seafood will be bagged and ready to cook or freeze on delivery. All your fresh meat and fish will be vacuum packed and labelled with use by-dates and a suggested frozen shelf life. Packaging or labelling may change depending on preparation or delivery limitations. As soon as the meat or fish has been packaged, we will place it into an insulated envelopes and surround it with chilled gel packs to keep it cool and in perfect condition.

Meat & Poultry FAQs

From tender beef fillet and succulent lamb chops to free-range chicken breast and pork sausages, each of our meat and poultry products reflects our commitment to quality local produce - we take pride in offering meat sourced from our own East Devon farm and from trusted local farms and suppliers. For specific provenance details, please see the ‘Where it’s From’ section on each product page.

Most of the meat we sell is fresh, though there are some exceptions. Our meat is sourced locally where possible, and prepared on-site by the Greendale Butchers. The ‘Storage Instructions’ section on each product page will give specific product details.

Greendale meat should be stored in the fridge and consumed within 2-3 days of receipt (all items sold are labelled with use-by dates). Most of the meat we sell is suitable for freezing, but exceptions may apply – please see the ‘Storage Instructions’ section on each product page for specific details.

Yes, we do. All Greendale sausages are hand-made at the Farm Shop, using high-quality meat from the best East Devon beef, pork, lamb and venison. Our classic steak burgers are also made by the expert butchers here at the Farm Shop, using prime lean Greendale beef, lamb and pork mince.

Our friendly butchers are always on hand to offer guidance and answer any questions you may have, from choosing which cut of meat to buy, through to how to prepare and cook it. If you can’t get to the Farm Shop, don’t worry; you’ll find a handy ‘Tips and Advice’ section on our website, plus ‘How to Cook’ ideas on each relevant product page and an extensive recipe archive, packed with our favourite meat and poultry dishes.

Yes we offer a fast, reliable next-day delivery service. Whether you live locally or nationally, we can deliver Greendale fresh produce direct to your door.
We offer a local delivery service for customers living in the EX1 to EX5, EX8 to EX11 postcode areas - fresh produce from our farm and fishing fleet is packed into our vans, and delivered straight to your door. The cost is £4.95 or FREE when you spend £50 or more, and you can choose a specified day for delivery during checkout.
If you live outside the Exeter area, we also offer a fast and reliable nationwide home delivery service, using DHL and DPD. The cost is from £7.95 or FREE when you spend £50 or more (offer only applicable to standard next-day service). You can choose a delivery date during checkout.

Seafood FAQs

All Greendale seafood is sourced either from our own vessels or from trusted suppliers. We’re the proud owners of over 20 fishing vessels based in Devon and Cornwall - our boats land regularly at Brixham, Newlyn, Salcombe and Exmouth, ports which provide direct access to the Western channel, where clean, deep waters and strong currents create the perfect environment for world-class seafood. Sustainable fishing methods ensure that these stocks remain intact.
Most of the fish we sell on our counter is wild-caught by our own fishing fleet based in Devon and Cornwall, though we do stock some farmed fish (e.g. salmon, bream and prawns), sourced from trusted suppliers.

Our boats return most days with a new catch; fresh fish can often be on its way to Greendale within hours of leaving the sea. We mostly sell fresh fish, but sometimes - if our boats bring in a bumper haul - the best way to ensure maximum freshness is to freeze it. Just like our fresh fish and shellfish, all our frozen seafood is sourced either from our own vessels or from trusted suppliers.

Yes, we do! Our fishing boats keep us well stocked with fresh lobster and crab from the waters of the Devon and Cornwall coastline. We store them in purpose-built water tanks at Greendale Farm Shop - you can purchase live or cooked lobster and crab.

Our Fishmongers select the best for our fish counter each day. They’re responsible for preparing the daily catch for sale, from filleting and de-boning to cooking and portioning. We gut and clean all whole fish as a matter of course, and we can remove the head, tail and fins if you wish – just ask a member of staff and they will be happy to prepare your fish for you exactly as you want it.

Our policy is to invest locally, to continually modernise our fleet and to strive to get the best fish to our customers, while prioritising safety, compliance and sustainability. All of our boats are flagged to the UK, where maritime safety standards are among the highest in the world.
Sustainability is key to the health of our oceans. By harvesting seafood sustainably, we ensure we play our part in the future vitality of the seas and fishing communities of southwest England. The concept of sustainability is widely recognised as having three components; environmental, social and economic, and our company approach to sustainability incorporates all three. Quota management and regulatory compliance protects stocks, and we invest in developing and sharing industry best-practice. We also hold sustainability accreditations.

Regular visitors to our Farm Shop will know that our skilled Fishmongers are always very happy to ‘talk fish’! Whether it’s a question about where our fish is caught, what’s currently in season or how best to prepare and cook it, our team are on hand to answer all your questions. If you’re shopping on our website, you can browse the ‘Tips and Advice’ section to find answers to all your questions, and you’ll also find ‘How to Cook’ suggestions on each relevant product page, plus our large, easy-to-use recipe archive for inspiration and advice.

Most of our fresh seafood is suitable for home freezing, with a few exceptions. Frozen items that have remained frozen during transit are suitable for home freezing; however, if an item has partially defrosted, store it in the fridge and consume within 2-3 days of receipt.

Yes we offer a fast, reliable next-day delivery service. Whether you live locally or nationally, we can deliver Greendale fresh produce direct to your door.
We offer a local delivery service for customers living in the EX1 to EX5, EX8 to EX11 postcode areas - fresh produce from our farm and fishing fleet is packed into our vans, and delivered straight to your door. The cost is £4.95 or FREE when you spend £50 or more, and you can choose a specified day for delivery during checkout.
If you live outside the Exeter area, we also offer a fast and reliable nationwide home delivery service, using DHL and DPD. The cost is from £7.95 or FREE when you spend £50 or more (offer only applicable to standard next-day service). You can choose a delivery date during checkout.

All orders are sent on an overnight delivery service. We use ice packs and insulated packaging to ensure fish arrives cold and in perfect condition.

Yes, you can. Simply order online and collect from our Farm Shop on your preferred day. Whether you’re ordering in your lunch break and collecting after work, or browsing and ordering from home and collecting your shopping during the school run, our click and collect service is there for your convenience. Simply order online and collect your items from the shop when it suits you.